Become a better colleague, a better leader, a better you.


Many things make a great colleague or leader, including mastery of the skills associated with your profession. But no matter what your skill level or line of work, emotional intelligence plays a major role in your overall success: your productivity, your happiness, and that of your colleagues. It’s about being in tune with your emotions and those of the people who surround you.

My work with individuals helps them to be happier, more productive, and better colleagues and/or team leaders. Together we work on emotional self-awareness, constructive management of emotions, and expanding awareness of what others are feeling in order to manage ourselves and our colleagues most effectively.

Who benefits the most?

I have found emotional intelligence coaching most effective for new leaders and individual contributors at an organization. That’s not to say that seasoned managers can’t benefit (they can!) but when a manager is freshly learning how to manage others effectively, our work together puts them miles ahead.

Emotional intelligence training gives developing leaders insight into their behaviours. It clarifies what they might want to change in order to build the capacity to lead more effectively.

It’s something that’s beneficial to all individuals. Getting in touch with yourself and identifying elements of your own behaviour, your triggers, your reactions and those of your colleagues makes it much easier to rise to your potential as an individual and as a coach.

How it works

Initial conversation
It’s a simple, proven process that begins with a complimentary conversation in which we explore the individual’s needs and goals. Coaching sessions can be either in person or by video conference.

Once we establish an individual’s needs, goals, and acknowledge any areas that they are aware of needing work, I use an assessment tool to find out more. The online tools I use are developed by Learning In Action Technologies, the world leader in emotional intelligence assessment and training. Assessment involves watching a number of videos and responding to associated questions.

Review & Reflect
The results of the assessment come back in the form of a comprehensive report. We review the results together and engage in a conversation: what stands out for you, and the gaps that you’ve identified.
Action Plan
We engage in a coaching conversation out of which we develop an action plan around specific things that you want to change. Then we engage in a series of conversations during which I coach you through each action.
The average engagement lasts about six months and results are always the same: useful life skills that help individuals to better know themselves and manage their emotions in a productive way, and a heightened ability to get the most out of colleagues and reports.

It’s difficult to tie emotional intelligence coaching to the bottom line, but it most certainly has a positive impact on revenue. Of course there are other benefits, like a better work atmosphere, higher employee satisfaction and—most powerful of all—increased engagement.

Want to know more?